Kliniken & Institute … Institute Heidelberger Institut… Teaching Postgraduate Teaching … Short Courses (tropEd) … Improving the Quality…

Improving the Quality of Health Care Services in Resource Poor Settings

February 24 - March 06, 2020 (application starting September 01, 2019)

Tuition Fees: General Admission €1,500, tropEd €1,000

APPLY ONLINE NOW

The course meets for 10 days for a total of 90 hours of SIT: 65 direct contact hours (35 hours of lectures and 30 hours of facilitated group work) and 25 hours self-directed learning. TropEd students can earn 3 ECTS points.

Entry Requirements

"Improving the Quality of Health Care Services in Resource Poor Settings" is held in English. Course participants should have excellent command/high level of proficiency in reading, writing and speaking English.

Content Overview

  • Prioritizing quality improvement: rationale, methods and examples
  • Overview of quality and safety terminology and concepts
  • Harmonizing quality improvement with local and international health system strengthening initiatives
  • Developing and implementing standards, guidelines and indicators in a healthcare service
  • Designing and implementing quality assessments using audit, accreditation and supervision
  • Personal skills development for managing teams in improving quality
  • Designing and managing quality improvement teams including quality circles, clinical guideline working groups, clinical audit, and quality improvement committees
  • Quality improvement tools such as checklists, affinity analysis, flow chart, mind mapping, fish-bone diagram, force-field analysis, prioritisation matrix, Gantt chart, control chart, and radar chart
  • Case studies of quality improvement in low and middle-income countries

Learning Objectives

By the end of the module the participants should be able to:

  • Defend the importance of improving quality in health services
  • Describe common mechanisms to improve quality of health services in resource limited settings
  • Critically analyze the use of quality improvement principles and mechanisms in resource limited settings
  • Describe current human and other resource challenges to improve health service quality Demonstrate individual and team skills in using quality improvement tools and mechanisms

Course Fee

  • General Admittance: € 1.500.-
  • tropEd students: € 1.000.-

Included in the course fee is a non-refundable registration fee of € 200.-
Please register as soon as possible as the number of participants is limited.
Unfortunately, no Scholarships are available.
If the participant withdraws from the course

  • less than 6 weeks prior: 25 % of the course fee will be charged.
  • less than 4 weeks prior: 50 % of the course fee will be charged.
  • less than 2 weeks prior: the whole course fee will be charged.

The tuition fee does not include accommodation, insurance or other personal living costs during the stay.


Contact Registration

Dirk Reinhardt
Assistant Short Courses Coordinator
Institute of Global Health, University of Heidelberg
Im Neuenheimer Feld 365, D-69120 Heidelberg
Fon: + 49 - (0) 62 21 - 56 43 12 
Fax: + 49 - (0) 62 21 - 56 49 18
assistants.sc@uni-heidelberg.de

Short Course Coordinator/tropEd Coordinator

Nandita Rothermund-Bucher, M.A.
Institute of Global Health, University of Heidelberg
Im Neuenheimer Feld 365, D-69120 Heidelberg
Fon: + 49 - (0) 62 21 - 56 46 48 
Fax: + 49 - (0) 62 21 - 56 49 18
short.courses@urz.uni-heidelberg.de

Course Coordinator 

Dr. Sylvia Sax
Institute of Global Health, University of Heidelberg

Teaching Coordinator

Dr. Pauline Grys
Institute of Global Health, University of Heidelberg
Fon: + 49 - (0) 62 21 - 56 50 48
grys@uni-heidelberg.de

Course Coordinator

Dr. Sylvia Sax, Institute of Global Health, Heidelberg University