Patient dialogue award 2020
The Patient Council of the Neurological University Hospital Heidelberg has won third place in the "Patient Dialogue 2020 Award", which honours clinics and hospitals that maintain an exemplary dialogue with their patients. More information about the award can be found here. First place this year went to the University Hospital Cologne with its patient information centre, while second place went to the University Hospital Dresden with a discharge letter for patients in understandable language.
The video of the Patient Dialogue Award ceremony can be seen here , from minute 9.55 onwards it is about the Patient Council of the Neurological Clinic.
Patient Council
of the Neurological University Hospital Heidelberg
In order to further develop the quality of care and patient-centred research in our hospital, we would like to better understand the perspective of our patients and their relatives and integrate it more strongly into everyday clinical practice. In many other countries, a patient council is already being used successfully as a means of dialogue between patients, relatives and hospital staff. We are now one of the first hospitals in Germany to try this and have established a patient council in neurology since January 2019. Our aim is to have a better dialogue with our patients in order to improve our patient care and research.
You can find more information on the tasks and objectives of the Patient Council in our flyer .
If you are interested in participating in our Patient Council or have any questions, please feel free to contact us by e-mail or telephone (see below).
We introduce ourselves
The Patient Council consists of patients and relatives as well as employees (from various professional groups) of the Neurological Clinic:
1st row from left to right:
- Dr sc. hum. Martin Andermann, qualified psychologist / research assistant, Department of Neurology
- Dr Hanna Bölting, Specialist, Department of Neurology
- Birgit Elsen, Clinic Social Service Neurology
- Prof Christoph Gumbinger, Senior Physician, Stroke Unit, Department of Neurology
2nd row from left to right:
- Dr Nadja Hartmann, Quality Manager, Patient & Relatives' Representation
- Dr Anja Hohmann, Assistant Physician, Department of Neurology
- Dr rer. nat. Elke Kehm, Technical Laboratory Manager, CENTRAL AREA Neuenheimer Feld of Heidelberg University, Patient & Relatives Representative
- Sandra Kirz, patient & relatives' representative
3rd row from left to right:
- Dr Helmut Köpple, general practitioner and retired internist, Stroke 2019, patient and family representative
- Yvonne Kunkel, brain tumour patient, patient and family representative
- Cara Malburg, Personal Assistant to the Medical Director, Department of Neurology
- Hannah Oehler, Assistant Physician, Department of Neurology
4th row from left to right:
- Anja Ott, Care Coordinator in the FAST Network, Department of Neurology
- Dipl.-Päd. Raimund Pousset, retired senior teacher and supervisor, patient and relatives' representative
- Prof. Dr Wolfgang Wick, Medical Director, Department of Neurology
- Prof. Dr Frank Winkler, Managing Senior Physician, Department of Neurology
Other members: Sibylle Schröder, (stroke patient), on the Patient Council since 2019
Patient testimonials Neurology Heidelberg on Twitter
You can also follow us on Twitter via @PNeurohd - Patientenstimmen der Neurologie Heidelberg. Here we report on our activities in the area of dialogue between patients and doctors.