Quality Management in International Health

Kliniken &… Institute Heidelberger Institut… Teaching Short Courses Short Courses in… Quality Management in…

In cooperation with the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

  • Tuition Fees: General Admission €1.500, tropEd €1.000
  • 2-week course equals 135 hours of student investment time (85 direct contact hours and 50 hours self-directed learning), TropEd students can earn 4 ECTS points
  • Open to: tropEd students, public health professionals and other health professionals

Entry Requirements

This Course is held in English. Course participants should have excellent command/high level of proficiency in reading, writing and speaking English. It's part time students only.

Content Overview

This course introduces participants to the global context for quality improvement including quality management frameworks, quality improvement principles and health care quality and safety evaluation mechanisms and tools. Using practical exercises and case studies, participants work individually and together to identify and design context-specific, sustainable, resilient quality improvement initiatives in middle- and low-income countries. A two-day skills development workshop strengthens individual and team skills in evaluating the quality of health care services. This course is a collaboration between the Heidelberg Institute of Global Health and the German International Cooperation (GIZ).

Course Topics

  • Major steps and trends in the healthcare quality and patient safety movements
  • Quality management and patient safety principles, mechanisms and tools and their contextual relevance
  • Leadership and managing healthcare quality including ethical and cultural aspects
  • Leading teams to use quality management tools
  • Healthcare quality evaluation mechanisms in low and middle income contexts
  • Quality management case study set in a middle-income country and assessment tool to critically evaluate quality
  • Skills development in healthcare quality evaluation
  • Critical review of quality management mechanisms in German healthcare facilities
  • Implementing healthcare quality management mechanisms and tools in low and middle income countries
  • Designing and sustaining a healthcare quality management framework in a low or middle income country or regional context.
  • Internet resources, publications and grey literature for healthcare quality management

Learning Objectives

By the end of the module the participants should be able to:

  • Appraise recent developments and challenges in assuring healthcare quality in low and middle income countries.
  • Critically analyse international healthcare quality management and patient safety mechanisms and their global transferability.
  • Differentiate roles of stakeholders in managing healthcare quality improvement initiatives and activities both locally and globally.
  • Design a framework for strengthening healthcare quality in their country or region using key quality improvement principles and mechanisms.
  • Apply personal and team skills to lead the use of quality management tools and mechanisms in their setting.

Schedule & Certification

Most of the short courses require full-time attendance from Mondays to Fridays, 9am - 5 pm. Of Fridays courses generally finish around noon If not stated otherwise, all classes and activities will also run on public holidays.

Students and course participants must attend full-time and successtully complete all the assessment components in order to receive a certificate of attendance or a grade report from Heidelberg University. tropEd students will be able to credit short courses towards the Master's programme at their home institution.

Course Fee

  • General Admittance: € 1.500.-
  • tropEd students: € 1.000.-

Included in the course fee is a non-refundable registration fee of € 200.-
Please register as soon as possible as the number of participants is limited.
Unfortunately, no Scholarships are available.
If the participant withdraws from the course

  • less than 6 weeks prior: 25 % of the course fee will be charged.
  • less than 4 weeks prior: 50 % of the course fee will be charged.
  • less than 2 weeks prior: the whole course fee will be charged.

The tuition fee does not include accommodation, insurance or other personal living costs during the stay.